Jet Boating Terms & Conditions
Check-In - 30 minutes prior to departure time. Minimum of 24hours notice is required for reschedules and 48 hours for cancellations. No refunds for late cancellations or no-shows. This is The Operator's discretion. Your purchase of this ticket and boarding of the boat confirms your acceptance of these terms and conditions. Tickets to jetboating are sold to each and every passenger (in these Terms and Conditions referred to as the "Purchaser") subject to the following terms and conditions: 1. The Operator reserves the right to change these Terms and Conditions at any time and without notice. 2. The Purchaser understands and acknowledges that jetboating can be a dangerous activity and that serious injury, death or loss or destruction of property may result from jetboating. 3. By purchasing a ticket, the Purchaser accepts all risks and liabilities from his or her participation which could result in loss of life, permanent or temporary injury and loss or destruction of property. 4. The Purchaser releases all people associated with The Operator and will indemnify them against all liability, including liability resulting from their negligence, from all injury, loss or damage arising out of or connected with the Purchaser's participation in Paradise Jetboating. 5. The Operator reserves the right to pursue legal claims against any passenger who is a hazard or causes a hazard that affects the safe and legal operation of the vessel. 6. The Operator reserves the right to refuse any person, for whatever reason, participating in the ride and may remove any person from the vessel, vehicle or facility, in its absolute discretion whether or not they have previously purchased a ticket. 7. The Purchaser will not eat, drink or smoke whilst aboard, or whilst embarking or disembarking the vessel, vehicle or facility. 8. The Purchaser must not participate in the jetboat ride whilst under the influence of alcohol or drugs. 9. The Purchaser must obey all reasonable written and verbal instructions and warnings given by The Operator, including but not limited to, the use of all safety equipment provided and safety procedures. 10. Passengers may get wet and are advised not to carry valuable property that may be damaged. The Purchaser is responsible for his or her own personal property. Safe storage areas are available. 11. The Purchaser must be in good health and free from any medical conditions that may be aggravated by the activities conducted by The Operator. The Purchaser must seek medical advice if uncertain. Any Purchaser, who is pregnant, suffers from back, neck or heart conditions, or has previous injuries are strongly advised not to ride The Operator's vessels and should consult with the booking office or skipper before boarding. 12. Children Purchasers must be 14 years of age or under to receive a ticket at the child's rates. 13. A Family is deemed to be 2 Adults Purchasers and 2 Children Purchasers. 14. An adult Purchaser must accompany children under 10 years of age. 15. The Operator reserves the right to add, withdraw, substitute and or vary advertised routes, vessels, prices, departures times and trip duration and accepts no responsibility for any loss or additional expenses arising from changes, delays or cancellations of the services and activities. 16. The Operator reserves the right to cancel any service as a result of weather conditions, insufficient reservations or any other unforeseen event or circumstances. 17. Refunds are entirely at the discretion of The Operator. 18. 24hrs notice is required to cancel or reschedule a pre-booking. If less than 24hrs notice is given, cancellation charges will apply. Ticket holders who 'No Show' without prior cancellation or notification are not eligible for a refund. 19. Any photographs or videos taken by the Purchaser must be for the Purchaser's personal use only. Any use, reuse or production for commercial purposes without the express written consent from The Operator is strictly prohibited. Any images taken of The Operator vessels and passengers may be used at any time for security, sales or promotional purposes. 20. This voucher is non-transferable. 21. This voucher is based on fares and tariffs which are, to the best knowledge of The Operator, correct at the time of issue. Any increases since the date of issue are at the cost of the Purchaser. 22. In participating in any activity conducted by The Operator, the Purchaser agrees to the conditions set out above and consents to the conditions in clauses 22(a) to 21(d) below. a) I agree that my successors, executors, administrators and next of kin are bound by these terms and conditions; b) I agree not to commence any litigation or proceedings in any country in relation to the risks and perils set out in these terms and conditions and to indemnify The Operator against any such claims; c) I confirm that I am physically fit and suffer no medical conditions which may be aggravated by this activity; and d) I consent to receive medical treatment in the case of injury, accident or illness during the activity and to indemnify The Operator against any claims in respect of this treatment.
Helicopter Terms & Conditions
Helicopter Tours/ Charter Tours
Flights quoted are charters subject to aircraft availability, weather conditions and air traffic control. All flights are covered by airline passenger seat insurance. We require a minimum number of 4 passengers per flight, however, if you have only 1 or 2 passengers, we’ll match you up with another group. Tours and prices are subject to change without notice. Flight routes are constant, flight times are approximate only and may vary according to helicopter type, number of passengers and/or weather conditions. Passengers weights to be supplied upon booking, a weight variance of more than 10% may incur full cancellation on the spot with no refund. Pilot commentary on all flights. Flights operate daily on demand. Prices include GST.
Fare types:
Age: 0 – 2 (Infant) -: Fly’s free, must be accompanied by an adult carer and the aircraft must have minimum paid passenger numbers.
Age: 3 -12 (Child) -: Children’s pricing, must be accompanied by an adult carer and the aircraft must have minimum paid passenger numbers.
Age: 13 or above: (Adult) -: Adult pricing and the aircraft must have minimum paid passenger numbers.
Pricing
All product prices are in Australian dollars and are inclusive of GST. Any purchase you make will be charged in Australian dollars and you shall be solely liable for any currency conversion fee charged by your credit card provider.
Non-redeemable
All products cannot be redeemed for cash, are non-refundable (subject to management discretion and any requirements under the Australian Consumer Law or other applicable laws), not exchangeable or transferrable and cannot be resold.
Cancellation
The Operator reserves the right to cancel any product and refuse entry where The Operator reasonably believes same has been obtained in an unlawful or improper manner or in breach of these Terms & Conditions.
If you have pre-booked a tour or charter the following cancellation conditions apply:
More than 7 days’ notice: No Charge
Less than 7 days’ notice: 15% charge of full fare
Less than 24 hours’ notice: No refund
Closure
The Operator may impose restrictions or limitations on access to flights at any time. The Operator may close premises on a permanent or temporary basis due to inclement weather, safety, refurbishment, maintenance, Acts of God or other reasons.
Extensions to the validity of any ticket you have purchased from us or refunds as a result of limited visitation, suspension, premises or ride closure are not granted (subject to any requirements at law to the contrary).
Buying for someone else
If you have purchased a product for someone else, then you must make available or known to them these Terms & Conditions and by their attendance they shall be deemed to have accepted these Terms & Conditions.
Conditions of entry
You agree to comply with the Conditions of Entry and any other conditions displayed at the front gate of the premises therein. The Operator may cancel or suspend your pass and/or remove you from the premises if you breach any of the Conditions of Entry.
Limitation of Liability
Any representation, warranty, condition or undertaking that would be implied in these Terms & Conditions by legislation, common law, equity, trade, custom or usage is excluded to the maximum extent permitted by law.
Nothing in these Terms & Conditions excludes, restricts or modifies any condition, warranty, right or remedy which may be conferred by the Competition and Consumer Act 2010 (Cth) that cannot be excluded, restricted or modified by agreement.
To the fullest extent permitted by law, The Operator’s liability for a breach of a non-excludable condition or warranty is limited, at The Operator’s option, to:
in the case of goods, any one or more of the following:
the replacement of the goods or the supply of equivalent goods;
the repair of the goods;
the payment of the cost of replacing the goods or of acquiring equivalent goods; or
the payment of the cost of having the goods repaired; or
in the case of services:
the supplying of the services again; or
the payment of the cost of having the services supplied again.
Indemnity & Release
You agree to indemnify The Operator for any loss or damage that it may suffer or for any costs it may incur in connection with any breach by you of these Terms & Conditions. You further agree to release The Operator from any claim, loss or damage incurred as a result of any error, omission or misrepresentation in the Websites.
Intellectual Property Rights
The contents of the Websites, such as graphics, logos, information, text, video clips, material, software or advertisements (“Content”) is owned by The Operator unless stated otherwise and protected by Australian and international copyright and trademark law. Without the express permission of The Operator, the Content must not be modified, copied, reproduced, republished, framed, uploaded, posted, transmitted or distributed in any way except as expressly provided on the Websites however you may download, store in cache, display, print and copy material in a complete and unaltered form for your own personal, non-commercial use provided that you:
keep intact all copyright and trademark notices (see below); &
do not use the material in any manner that suggests an association with any The Operator products, services or brands.
Provided the above conditions are followed, you may use the material on the Websites for the purposes of research or study provided your use is fair (It is deemed fair to reproduce no more than 10% of the number of words on the Websites and to only use the material for class use or assessment).
VARIATION TO TERMS & CONDITIONS
The Operator may vary these Terms & Conditions at any time. Any variations become effective upon posting on the Websites. By using the Website following the posting of a variation of the Terms & Conditions you consent to be bound by the varied terms and conditions.
