Welcome to our website. www.backpackerdeals.com is owned and operated by Travello Pty Ltd, ABN 80 600 440 953, located at 121 Newmarket Road, Windsor 4030, Australia. All purchases made by you via this website will show up on your credit card as Travello Pty Ltd. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.
The information contained in this website is for general information purposes only. We endeavour to ensure and keep the information up-to-date and correct but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose.
www.backpackerdeals.com does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements, third party websites and any offerings made by the advertisers. Whilst we take reasonable care to monitor our website and provide you with information and access to book various offers, we do not undertake any liability or obligation with regard to the content and you, therefore, use our website and services at your own risk. You need to make your own enquiries to determine if the information, goods or services offered are appropriate for your intended use and suitable for your needs
In addition, www.backpackerdeals.com shall not be responsible or liable for the statements, conduct or action of any third party advertiser on this website.
Through this website, you may be able to link to other websites which are not under the control of www.backpackerdeals.com.We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, www.backpackerdeals.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This website and its contents are the copyright of www.backpackerdeals.com - © Travello Pty Ltd. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: • You may print or download contents to a local hard disk extracts for your personal and non-commercial use only • You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it in any other website or other form of electronic retrieval system.
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.backpackerdeals.com’s relationship with you in relation to your use of this website.
By using this website, you signify your acceptance of these terms and conditions of use.
For the purposes of these terms and conditions:
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and www.backpackerdeals.com’s rights and obligations to each other.
It is an essential pre-condition to you using our website that you agree and accept that www.backpackerdeals.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. All bookings made are subjected to operators confirmation and we have the right to cancel this booking and provide you with full refunds - if the operator has no availability. We will not be responsible for any damages arising of such situations and will not be compensating you for same. Please check with us before you book any tours.
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), www.backpackerdeals.com’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.
You must be over 18 years of age to use this website and to purchase any goods or services.
All our Services are provided electronically. Members can set up an account after agreeing to Member terms and make a purchase to receive receipt and delivery of an electronic voucher for the purchase of their Services. You can also make a purchase as a guest user from our website but you will be bound by the same member's terms and conditions.
We handle returns and process refunds in accordance with the Australian Consumer Protection legislation.
Travello's general refund terms are below:
It is Travello Pty Ltd's company policy that no refunds will be offered for any reason, if the refund request is sent to Travello within 24 hours of the tour departure time. This Refund Policy applies to any product, tour, activity or attraction booked on Travello, Backpacker Deals or associated brands and Whitelabel partners.
If the customer cancels the tour/booking within 72 hours of the departure and greater than 24 hours prior to the departure, Travello will provide Travello credit to the value of the relevant booking purchase to the customer. This Travello credit will be provided in the form of a unique code and can be used on any attraction, product, tour or activity across all Travello & Backpacker Deals platforms. This unique code has a 6 month expiry from the date of issue.
Full cash refunds will only be honoured when the cancellation request has been sent by the customer in excess of 72 hours from the time of departure of the subject tour or if the tour is cancelled by the operator.
If a refund is requested by the customer prior to 72 hours before departure time, Travello will adhere to the Tour Operator's Terms and Conditions and Refund Policy.
Travello's Refund Policy, where applicable, overwrites any Operator's Refund Policy in any region. Where there is overlap between the Operator and Travello Refund Policies - the Travello Pty Ltd Refund Policy will be enforced.
All refunds for any reason, including medical, other than as listed above are in our sole discretion.
Please note if you are using an international credit card, Travello will process a refund in the currency you had purchased the vouchers. We will not be responsible for any currency exchange rates fluctuations or bank fees charged by your bank.
Any change to the date of your booking of the tour/servi