Yanchep National Park, Pinnacles & Sand Boarding

Limitation of Liability

Tours with a Twist does not accept liability to the Customer (or any other person) for any damage, personal loss, theft, injury or sickness which the Customer or any other person might suffer as a result of the Tour or any activity during the tour including but not limited to bushwalking, sand boarding, swimming or snorkelling. The Customer agrees to release and indemnify Tours with a Twist from and against any such claim in that respect.

Tours with a Twist does not warrant or represent to the Customer that the Tour is suitable or fit for the Customer's purpose and the Customer agrees to make their own enquiries with Tours with a Twist if required.

The Customer agrees that the liability of Tours with a Twist to the Customer is limited to Tours with a Twist providing the Tour (or a similar tour) again to the Customer.

Tours with a Twist is unable to guarantee the availability of any advertised tour.

All passengers must be over 18 years of age and must sign an 'Acknowledgement and Release' Form prior to departure.

Insurance

You the Customer agree to be responsible for acquiring your own insurance coverage before participating in one of Tours with a Twists tours and associated activities.

Jurisdiction

The Customer agrees that the terms of this agreement shall be governed by the laws of Western Australia and any dispute shall be heard by the court of appropriate jurisdiction in Western Australia. 

Cancellation by Tours with a Twist (apart from weather): Tours with a Twist reserves the right to cancel, change, transfer or substitute any tour that you have booked, at any time and for any reason. If you choose not to accept the alternatives offered you will be entitled to a full refund. Notwithstanding the above, if in advance there is a significant change to a tour, we will make a reasonable effort to communicate this to you and to facilitate an amendment of the booking.

Cancellation because of Weather: If the Tour you have booked is unable to be taken because of weather, it may be rescheduled. Tours with a Twist will do all possible to reschedule the Tour to a date and time suitable to you the Customer. If the rescheduled date is not suitable you are entitled to a refund or booking on another similar priced tour if seats are available on that tour.

In some instances bank fees and exchange rates may mean the amount refunded is different to the amount originally paid for a tour, particularly in instances where a currency exchange is involved. Tours with a Twist warrants it has no control over any bank fees or exchange rates and is unable to accept responsibility for any such discrepancies in refunded amounts.

Cancellations by the customer made within 24hours of tour date and time will incur a 100% cancellation fee. Cancellations made with more than 24hours notice will incur an administration charge of 30% of total booking fee.