We're all about getting into the places big tours can't do, so our tours have a maximum group size of 12 people. This way, we don't overwhelm the destination and you're able to have a real experience and immerse yourself in the local environment. On extremely rare occasions there may be slightly more travellers, but in these cases, we will try to contact you beforehand to let you know.

Yes, we have lots of tours that allow children! The minimum age and child policy will be included in the tour description, and children under six are typically free of charge. However, if you require a stroller, please check that the tour is also listed as accessible.

We can cater for dietary requirements on most tours, provided you advise us in advance. When you book your trip, please make a note that you need a modified menu. Our leaders will do everything in their power to ensure your needs are met. Please note, though, that in some destinations there may be limited or no options for dietary needs.

We recommend you allow plenty of time to arrive early for your tour, especially when you are in a new destination where transport can take longer than expected. Because we want to ensure our other guests can still enjoy their tour, our guides will only wait a maximum of 15 minutes for you to arrive. Unfortunately, if you are later than, this the tour will start without you and you will not be entitled to a refund, as per our terms and conditions.

We don't want you to miss out on your tour just because of a little rain so most tours will go ahead in all weather conditions. However, if tours are cancelled under extreme circumstances, your leader will contact you to move your tour to another day. For that reason, please make sure your booking includes a phone number or email address where we can contact you while you're travelling.

Yes, tipping is commonplace in most parts of the world, particularly in the service industry (that includes tour guides!). Although our trips are inclusive of all costs and we ensure our guides and local staff are paid fairly, tips are always welcome.