You will spend 25 minutes on the water but should allow 1 hour 30 minutes Queenstown return including your 'Jet Boat' ride.

Shuttle Service

New Zealand has moved into the COVID-19 Red Traffic Light System. 

As part of fulfilling our health and safety obligations to all staff, visitors, whānau and communities, we are unable to offer a shuttle from Queenstown. 

We recommend that you dress for the conditions and simply be mindful that there will be some wind-chill factor as you are travelling at speed.  In summer don’t forget your sunblock and some people get concerned that it may be too cold in winter, however simply dress warmly and bring a warm hat and gloves (although our handrails are heated) just like you would for skiing and sunglasses are great year round.

Some would argue that it is all part of the fun of the Shotover Jet experience to get a little wet but if you are particularly concerned about your hair style, then we would recommend that you try and sit in the centre seats on the boat.  We do provide full length spray jackets to wear under your life jackets but we require you leave all electronic devices in our secure locker storage.

If you have any specific medical condition including breaks or fractures or you suffer from back or neck problems please advise us at time of booking so we can assess and advise your suitability to travel.  Unfortunately if you are pregnant we do not recommend that you ride on the 'Jet Boat'.

We have complimentary locker facilities at our Beach Reception Unit just prior to boarding the 'Jet Boat'. However, we do recommend that you leave your  valuables at home as these lockers are shared with the others on your boat tour. Unfortunately we can’t be held accountable for any loss that you incur while you are with us.

You are definitely welcome to bring your camera with you to Shotover Jet as there are plenty of great photo opportunities on the Shotover Jet Beach or from our viewing deck overlooking the Shotover River.  However as there is the potential that you may get slightly wet during the trip and more importantly for the safety of yourself and other passengers only HANDS FREE cameras are allowed on the Shotover Jet.  These must be mounted in such a way that you can hold on at all times with both hands and not protrude beyond your bodies silhouette or interfere with any other passengers experience. See below for details

Any other personal cameras, video cameras and mobile phones are not permitted on the 'Jet Boats'. A full souvenir photo pack of your Shotover Jet ride is available to purchase and you can also upgrade this to include a 3 minute ‘Jet Cam’ video of your personal trip on Shotover Jet ‘Big Red’ Jet Boat.

HANDS FREE CAMERAS

The approved method of using a hands free camera is using a forehead mount strap.  This does not in any way interfere with the people sitting beside or behind you.  The cameras included in this are the Go Pro and Sony Action cam.  Chest straps are NOT permitted because although they do fit within our requirements the low perspective is unsuitable and we have had ongoing problems with customers standing up in the boats to get a better view!  Also not suitable are selfie sticks, wrist strap cameras or similar.

Camera head straps are available for purchase at our base building.