There are a range of options to assist visitors with limited mobility.

HIRE A WHEELCHAIR

Wheelchairs and mobility scooters are available to hire from the Information Centre. They are available for use at Hamilton Gardens seven days a week before 4pm. Official ID is required for booking in the form of a valid passport, NZ driver's licence, or NZ 18+ card.

• Two electric mobility scooters are available for hire. The time limit is generally two hours.
• Three manual wheelchairs are also available. 

ACCESSIBLE PARKING

Parking for people with limited accessibility is reserved in each of the main carparks accessible from Gate 1 and Gate 2. 

ASSISTANCE DOGS

Assistance dogs are welcome at Hamilton Gardens. 

PATHWAY GRADIENT

Most paths in the gardens are at less than a one in twelve grade. However, the paths up to the Camellia Carpark and Victorian Flower Garden are steeper. The Operator advises parking in the Camellia Carpark, accessible from Gate 2, for easier access to the top areas of Hamilton Gardens. 

Some gardens are not suitable for wheelchairs or mobility scooters. Please see the accessibility guide map.

ACCESSIBLE TOILETS

There are accessible toilets beside the Red Arch, inside the Pavilion, and beside the playground.

CHANGING PLACES

A Changing Places facility is located beside the playground (Gate 2). This controlled entry facility caters to the needs of people with significant physical impairments. 

If you require regular access to this facility, please contact the Changing Places charity to become a registered user and receive an access keyring. If you are passing through Hamilton, please visit the Information Centre or call prior to your visit so the team can assist.

CAFE ACCESS

The Hamilton Gardens Café is accessible to wheelchairs and scooters and has accessible toilet facilities.

Dogs are not permitted in the Enclosed Gardens or in Hamilton East Park Cemetery however, they are allowed elsewhere on-lead. There is an off-lead dog exercise area near Gate 1 carpark. Assistance dogs are always welcome throughout Hamilton Gardens.

Hamilton Gardens is a smoke-free environment. Smoking is only permitted in the car parks.

• You can get a detailed map of Hamilton Gardens for $2 from the Information Centre. Available in English or Mandarin.

• Bring a reusable water bottle and top up at the free drinking water stations available in the gardens.

• Rubbish bins are provided throughout the park to help keep things tidy by not littering.

• The Information Centre and Gift Shop is open 9am to 5pm, and is stocked with quality New Zealand-made gifts. The Information Centre and Gift Shop is open daily.

• There is also a cafe onsite, open Monday - Sunday 9am - 5pm.