Street Food Shibuya Tour

1.Payment
In order to confirm your booking, all fees associated to the service must be paid at the time of booking. If the supplier does not receive all payments due in full, your place will not be guaranteed or reserved.

2.Cancellation fees
7+ days before tour date: full refund

4 to 6 days before original tour date: 50% refund

72 hours or less prior to tour: no refund

3.Limitation of Liability / Concerning Force majeure
The supplier and / or its guides are only a provider of service and are not responsible for theft or bodily harm or delays in arrival to booked service, that a participant may suffer during, before or after a tour resulting from events beyond the supplier reasonable control, including but not limited to: acts of God, labour disputes or disruptions, riots, earthquakes, weather conditions, floods or acts or restraints imposed by government authorities. It is the participant’s responsibility to ensure that he has proper insurance to cover injuries or illnesses. The supplier shall not be liable for loss of enjoyment.

Participants agree not to sue the supplier in respect of, and forever release them from, all liability for economic loss and physical or mental injury, direct or indirect, arising in connection with a service provided by the supplier. This includes, without limitation, accidental or intentional bodily harm or illness and any emotional distress.

Concerning weather conditions
The supplier conducts all services regardless of weather conditions. If the supplier deems it necessary to terminate a service for cause of weather prior to the tour, we will refund you.

Concerning physical requirements
The supplier is not responsible for the participant’s physical condition. Its services include walking within the service’s time frame. In the interest of all participants and to ensure a proper experience for all participants, the supplier reserves the right to terminate the supplier obligation and agreement towards a participant who finds that he or she is unfit for the service and this, without refund. It is the participant’s responsibility to be aware of the service’s nature upon reserving said service.

The supplier and its guides reserve the right to accept, refuse or withdraw any participants that are unfit to take the tour for any reason.

For a more personalized service or pace, please consider a private tour.

4.Damages and legal liability
The participant is responsible for any costs associated with damages he or she has caused. The participant must make full payment for damages as soon as possible to the party or parties who have suffered said damages. You will also be responsible for meeting any claims subsequently made against the supplier and all costs incurred by the supplier (including the supplier own and the other party’s full legal costs) as a result of your actions.

5.Termination of agreement
The supplier reserves the right to terminate a person’s participation in any of our services or terminate any prior agreement should the participant break any local laws or regulations as put in place by Japanese authorities or any other private entities governing a private sector or property. The supplier reserves the right to expel any participant from any service and/or terminate any obligations the supplier may have towards a participant who is intoxicated, acting belligerently, endangering others or behaving in a way which may tarnish or act upon the supplier’s reputation or cause distress to third parties, participants and/or individuals.