The time slot you select is when you join the queue for the London Eye. If you have a standard entry ticket, please join the standard queue. If your ticket includes fast track entry, please join the fast-track queue. 

To ensure smooth operation, please note customers will not be allowed to join the queue until the booked time slot.

Please join the queue at your selected timeslot, indicated on your ticket and confirmation email. 

For standard entry, join the standard queue, and for fast track entry, please use the fast track queue. 

To ensure a smooth operation, customers cannot join the queue before their booked time slot. Thank you for your cooperation.

Queue times vary based on seasonality. Standard ticket holders can generally expect around a 45-minute wait, while fast track ticket holders typically experience a wait of about 20 minutes.

Please note that these times are estimates and are subject to seasonal variations. During peak periods, such as school holidays, public holidays, and weekends, it's advisable to allocate extra time for queuing.

A rotation on the London Eye lasts 30 minutes, offering ample time to enjoy the panoramic views.

The number of people in your pod may vary, but we'll always ensure there is enough space for an enjoyable experience with our 360-degree views. Keep in mind, each pod requires at least 2 adults.

Yes, the London Eye is fully accessible. Due to health and safety we are only permitted to allow entry to two wheelchair users per pod and eight on The London Eye at any one time. To avoid disappointment, we strongly recommend booking a wheelchair slot in advance.

To book a Wheelchair reservation time slot for the London Eye, please contact us or make a note when booking.