Hell's Gate Geothermal Reserve Park

Welcome to Rotorua’s most active geothermal park featuring New Zealand's largest active mud volcano!

map Rotorua, New Zealand
3 hours
Start & End Time
Start & End Time
8:30 am
Pick-Up & Drop-Off
Pick-Up & Drop-Off
Minimum Age
Minimum Age
All ages
Not included
FromNZD $83
ValueNZD $85SAVE 2%
Child - 5 to 15 years old: NZD $17.5
2 Adults + 2 Children: NZD $83
Check Availability
Next available: 21/01/2019
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What's Included

  • Entrance into Rotorua’s most active geothermal park
  • New Zealand's largest active mud volcano!
  • Largest hot water falls in the Southern Hemisphere!
  • Steaming fumaroles
  • Hot water lakes
  • Interactive experiences: Hells Gate Mud Foot Pool, Maori carving at Interactive Carving House and more!



The Hells Gate/Tikitere geothermal field is considered to be the most active in New Zealand and was  aptly named in the 1900’s by Irish playwright, George Bernard Shaw who saw the thermal areal as his gateway to Hell.

The Hells Gate Geothermal Park features boiling hot pools and erupting waters with temperatures in excess of 100 degrees celsius! As well as steaming fumaroles, hot water lakes, sulphur crystals and deposits, New Zealand's largest active mud volcano, Southern Hemisphere's largest hot water falls and even examples of land coral. 

Explore the interactive opportunities with a guided tour of the geothermal park and get hands on with the geothermal mud or get your feet dirty in the Hells Gate Mud Foot Pool. Try your hand at Maori carving at our Interactive Carving House to make your own souvenir to take home.

Recommended time: Allow one hour for self guided walk or 1.5 hours for guided tour.


  • Open daily EXCEPT Christmas Day 
  • Summer hour from 1 October - 31 March; Winter hour from 1 April - 30 September
  • Geothermal Park open from 8:30am - 5:30pm(Winter)/7:30 (Summer) 
  • Mud Bath Spa open from 8:30am - 10:00pm(Summer, last entrance 8:30pm)/8:30pm (Winter, last entrance 7:00pm)
  • Daily Guided Tour available 9:30am and 1:30pm 
  • Please advise if you require a complimentary shuttle pick-up and drop-off, available from within the Rotorua area. THE SHUTTLE ROUTE RUNS DAILY:


Summer time (1st October to 31st March)

Beginning at Tyron St at: 8:50am, 12:50pm, 4:50pm and 6:50pm.

Leaving Hells Gate at:12.30pm, 4:30pm, 7.30pm and 9:30pm.


Winter time(1st April to 30th September)

Beginning at Tyron St at: 8:50am, 12:50pm and 3:50pm.

Leaving Hells Gate at: 12.30pm, 3:30pm and 6:30pm.


Hell's Gate Geothermal Reserve Park

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First available date: 21-01-2019
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If you are having a spa or mud bath experience then you can either bring your own bathing attire and towels or hire them at Hells Gate. We also have swimwear for sale. If you are going to walk the geothermal park then we would suggest comfortable footwear, some sunscreen during summer as well as water as you walk around due to the heat. If it is raining bring out a suitable raincoat or you can purchase a disposable rain cape at Hells Gate for $3.50. Do not be deterred by rain as the geothermal park is at its best when it is raining (as long as it is not to heavy).

For the purposes of charging the age of a child is deemed to be under the age of 15 years. When we calculate pricing for a family it is made on the basis of two adults and two children under the age of 15 years. For children under the age of 5 years there is no charge. The mud bath are suitable for children over 2.5 years but they like all children must wear suitable bathing attire.(The sulphur spa are suitable for children over the age of 6 months. All children must be supervised by an adult at all time

Yes swim suits, shorts and towels can be hired at reception for $5.00 per item. These items are commercially laundered after each use. For those clients who are traveling on the day of arrival the hiring of these items is a good idea to save having to travel with wet items in your car.

The geothermal mud is collected from the top of the geothermal park from our hot lakes while the sulphur water is collected from our "Hurutini" hot pool which is opposite the bridge which is just passed the start of the geothermal walking track.

Each mud bath holds approximately 40 - 60 kg of geothermal mud which is both in suspension and solid form in the stainless steel containers and on the bottom of the mud baths. Many people when they first come to Hellsgate believe that the geothermal mud baths are very thick and you have to almost make a hole in it to gain entry. This has never been the case in the last 800 years of mud bath use at Hellsgate. In reviewing similar experiences around the world in central Europe and Asia as well as America the only such "thick" mud bath experiences known are in California using volcanic ash and the UK with Moor mud. As far as we are aware this is the only spa complex using geothermal mud sourced from its own geothermal park. PLEASE NOTE THAT A MUD BATH ON ITS OWN IS NOT AVAILABLE. The geothermal mud combined with the sulphur waters provides a unique gentle exfoliation of the skin leaving it smooth and soft to touch. A result that can last up to 6 weeks after the experience.. The geothermal mud and sulphur water at Hellsgate have also been known for their curative properties in respect to a number of skin disorders. To fully enjoy your mud bath experience cover yourself in the silky smooth geothermal mud in the stainless steel container in the Mud Bath. Be careful not to get it in your eyes or hair otherwise the sulphur water could run down and irritate your eyes with a temporary stinging sensation. Once covered in mud ask your spa attendant to take a photo of you with your camera or phone. If you feel that you do not have enough mud in your container please ask the spa attendant for more. The mud bath experience is controlled to a maximum of 20 minutes on the basis of safety. When first designed we had as an advisory team, two doctors , an osteopath, scientist and Komatua (Maori elders with healing knowledge) which looked at how we would be able to safety operate the mud baths taking into consideration that even though the water temperature was the same as the spa pools the heat energy stored in the mud baths is higher. In view of this and the fact that each person is different the mud bath experience was set at a maximum of 20 minutes per person and it could only be done once per day.

The sulphur spa and mud baths are suitable for children over the age of 2 years.The most important requirement is for the child to drink water while bathing to keep hydrated. This is the same requirement for adults. The other issue to be aware of is the need to ensure that the child is comfortable with the heat. Again this is the same requirement for adults.

Terms & Conditions:

There is a cancellation policy on spa therapies. When the booking is made a credit card is required to confirm the booking. Once booked you must give at least 24 hours notice if you are unable to attend at the booked time. Cancellations made before the 24 hour cancellation period will not be charged a penalty fee. If canceled or a change is made to the booking time after the 24 hour cancellation period then a 50% cancellation fee will be made against the credit card details held to confirm the booking. No Shows will be charged the full amount of the therapy booked.

Location map

Hells Gate Geothermal Reserve
347 State Hwy, Owhata, Tikitere 3074, New Zealand


FromNZD $83
ValueNZD $85SAVE 2%
Child - 5 to 15 years old: NZD $18
2 Adults + 2 Children: NZD $83
Check Availability
Next available: 21/01/2019
instant confirmationInstant confirmation
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