Terms & Conditions:
Bookings cancelled more than 24 hours before the trip will incur no cancellation fee.
Bookings cancelled within 24 hours of departure will be subject to a 100% cancellation fee.
Customers who do not turn up for a departure will not be entitled to any refund. You will be invoiced for the full amount of the booking.
Refunds will only be issued through the original booking office.
No responsibility is accepted for loss or damage to client’s personal property whilst on any trip.
Limitation of Liability
Outback New Zealand Limited accepts no liability for any act or omission arising from a tour (including any arising from a tour not taking place) and the passenger releases, waives and holds harmless Outback New Zealand Limited, its officers and/or its employees from all claims, losses, damages or expenses which arise during or in conjunction with a tour provided by Outback New Zealand Limited. This includes any claims for damage caused by the negligence of Outback New Zealand Limited, its officers and/or its employees, and includes any claim for any costs including legal fees that may be incurred as a result of any such claims, losses, damages or expenses whether valid or not.
Outback New Zealand Limited does not accept any liability for the acts, omissions, or default whether negligent or otherwise of those companies or other persons providing services in connection with a tour by Outback New Zealand Limited.
Without limiting the above, Outback New Zealand Limited shall be under no obligation or liability to any person as a result of any inaccuracy, misdescription or changes to any tour made by Outback New Zealand Limited or any other party.
Minimum numbers of 2 passengers are required to confirm all trips. On NZ statutory holidays, minimum numbers of 4 pax apply to all trips.
Outback New Zealand Ltd reserves the right to suggest other dates if a single person is the only person travelling on the day.
Acts of God, weather and sickness
Outback New Zealand Limited has no liability for losses or additional expenses incurred by passengers due to sickness, weather, strikes, delays or changes in air or other transport services, force majeure, Act of God, or other causes outside the control of Outback New Zealand Limited.
Read full supplier's terms & conditions
Outback New Zealand Limited reserves the absolute right to cancel any scheduled departures as a result of road or weather conditions
Outback New Zealand Limited reserves the absolute right to decline to accept or retain any person as a member of a tour
Clients will be advised as soon as possible of any cancellation or part cancellation (and will be entitled to a full refund or refund of that part of the trip that has been unable to be completed
- Bookings cancelled more than 24 hours before the trip will incur no cancellation fee
- Bookings cancelled within 24 hours of departure will be subject to a 100% cancellation fee