Gold Heritage: Skippers Canyon Tour

All and any information provided to the supplier will be treated with strict confidentiality. No information will be passed on further than the original booking, except incase of emergency, for example, missing persons details will be given to the appropriate authorities for search and rescue purposes.

TRIP CANCELLATION

The supplier reserves the absolute right to cancel any scheduled departures as a result of road or weather conditions.

The supplier reserves the absolute right to decline to accept or retain any person as a member of a tour.

Clients will be advised as soon as possible of any cancellation or part cancellation (in these instances, clients will be entitled to a full refund or part refund for the section of the trip that was incomplete)

REFUNDS

Bookings cancelled more than 24 hours before the trip will incur no cancellation fee.

Bookings cancelled within 24 hours of departure will be subject to a 100% cancellation fee.

Customers who do not turn up for a departure will not be entitled to any refund. You will be invoiced for the full amount of the booking.

Refunds will only be issued through the original booking office.

LOST PROPERTY

No responsibility is accepted for loss or damage to client’s personal property whilst on any trip.

LIMITATION OF LIABILITY

The supplier accepts no liability for any act or omission arising from a tour (including any arising from a tour not taking place) and the passenger releases, waives and holds harmless the supplier, its officers and/or its employees from all claims, losses, damages or expenses which arise during or in conjunction with a tour provided by the supplier. This includes any claims for damage caused by negligence of the supplier, its officers and/or its employees, and includes any claim for any costs including legal fees that may be incurred as a result of any such claims, losses, damages or expenses whether valid or not.

The supplier does not accept any liability for the acts, omissions, or default whether negligent or otherwise of those companies or other persons providing services in connection with a tour by the supplier.

Without limiting the above, the supplier shall be under no obligation or liability to any person as a result of any inaccuracy, misdescription or changes to any tour made by the supplier or any other party.

INDEMNITY

The passenger indemnifies the supplier, its officers and/or its employees against all claims, losses, damages or expenses (including any costs including legal fees that may be incurred as a result of any claims, losses, damages or expenses whether valid or not) that he or she or their executors, administrators, next of kin, successors or assignees may have or assert for any claims, losses, damages or expenses whether valid or not.

ACTS OF GOD

The supplier has no liability for losses or additional expenses incurred by passengers due to sickness, weather, strikes, delays or changes in air or other transport services, force majeure, Act of God, or other causes outside the control of the supplier.

STATUTORY PROTECTIONS – NEW ZEALAND LAW

These terms and conditions are to be read subject to the provisions of the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 and do not affect the customer’s rights as expressed in the Acts.