Terms & Conditions:
All person(s) who are on the booking form whether at the date of booking or added at a later date must be 18 years of age or older on the date of departure. It will be your responsibility to ensure you have adequate travel insurance which will meet the circumstances of your holiday with us.
It will be your responsibility to ensure you have the appropriate visa, passport and/or travel documentation in order to have a holiday with us in the country you wish to enter. We will not be held liable if you are refused entry and we will not refund you for part or all of your holiday with us if you are refused entry to the country in which you wish to travel. If for any reason we incur any costs or financial liability because you failed to obtain the appropriate visa, passport and/or travel documentation then the full repayment of this amount is required immediately to us by you.
It will be your responsibility to ensure you are at the departure point by the check in time which will normally be 10am on your departure date. We will not be held liable for any expenses or costs caused by any travel delays which you may have incurred, in getting to the departure point by the check in time.
If you wish to cancel your arrangements with us other than failing to pay the balance of the purchase price by the date required then we must be notified of such cancellation in writing. The date of cancellation by you will be the date we receive the notice of cancellation. If we receive notice of such cancellation less than 10 weeks, but more than 6 weeks prior to your departure date then we will attempt to refund your payment to you, minus your deposit already paid and a $400 New Zealand Dollars administration fee per person. If we receive notice of such cancellation less than 6 weeks prior to your departure date then we regret that we cannot refund you any of the payment which was received by us and accordingly you will forfeit the entire purchase price in full. Depending on the circumstances of your cancellation you may be able to claim part or all of the purchase price back from your travel insurance provider.Read terms & conditions