• Moderate fitness required – includes short walks on uneven surfaces
• Not suitable for guests with very limited mobility or who require the use of mobility aids
• Steavenson Falls walk is around 700m on a mostly flat path
• Guests must be able to enter/exit the vehicle independently
• Children are welcome but prams, strollers & carriers are not permitted onboard due to a lack of appropriate storage space

The tour departs Melbourne between 7:00–8:00am and returns around 6:00–6:30pm.

Due to the small size of our touring vehicles, we do not have space to store luggage on board or our day tours. For our day tours, we recommend that our guests keep their luggage to a small day pack, as it will need to be carried on your lap or at your feet throughout the duration of the tour. Most accommodation venues in Melbourne provide a luggage storage facility, please enquire at your hotel about storage options prior to the tour.

Animal companions are only permitted to join our tours is they are registered service animals. If you wish to bring a registered service animal along on tour, please advise us in advance. We may require you to provide us with evidence of the animal’s official  registration.

Unfortunately, we are unable to reserve specific seats on the bus for our guests as we operate on a first-in first-served basis. We are happy to make a note in your booking for our guide to see, who will do their best to accommodate your request on the day. If you would like to guarantee a seat at the front of the bus you could meet us at one of our earliest pickup points for the day, giving you first choice of the available seats. Please let us know if you would like to arrange an earlier pickup.

We note that - at the tour guide’s discretion - one or more seating rotations may take place during the course of the tour to give guests an opportunity to experience different seating locations in the touring vehicle. If you are unhappy with your seating location during a tour, please have a chat to your guide during one of the stops and they will see what they can do to assist.

We are able to pick up at most major hotels located in the city centre. If you can let us know where you will be staying in Melbourne, we will be able to advise you of the nearest pickup location and pickup time.

Our guides are happy to drop our guests off at reasonable destinations in the inner city area. Normal drop off points include hotels, hostels, and transport hubs. If you live or are staying some way from the city centre, your guide will drop you off at a railway station or tram line on the route to your destination. Our tours return to the city well before public transport stops operating.